no bss info at Access Point

[JohanHendrikx]

One on th Ap's has no BSS info after losing
connection with the controller.

AP is approved and Wlan’s are connected.

Whats wrong ?

[AntonS]

when looking at the report Wireless AP Availability
have a look at the uptime displayed for the AP
if there is a uptime displayed, the tunnel from AP to controller should be up

[Nathiya_Munuswa]

Hi,

From the screenshot i see no channel and power selected for the AP.
Is it a new AP?

Regards,
Nathiya M

[JohanHendrikx]

That was the solution.

[AntonS]

try to set a lower mtu in ap static configuration e.g. 1300
the wassp tunnel from ap to controller has DF bit set, which makes problems in WAN/VPN environments

[JohanHendrikx]

The MTU is 1500