Aerohive AP230: Device Update Failed.

[son_duong]

Hi Team,

I got 1 AP230.

Current HiveOS Version : 6.1r5

Device Update Failed in Hivemanager(NG) : “The AP_230 with MAC address 9C5D1223**** firmware upgraded from 6.1.5.0 to 6.4r1 is not supported. Please manually upgrade the device firmware to 6.1r6, and then reconnect.”

I see notification: “ Following devices can’t be upgraded automatically, please manually upgrade to 6.1r6 first: AH-23cbc0”

Could you please send me the fit firmware for AP230 ? version 6.1r6.

Email: son.duong@ccvi.vn

Thanks Team.

[SamPirok]

Hi @jeeprebel , I’ve emailed those instructions over to you now. Please let me know if I can assist with anything else!

[jeeprebel]

Can I get the 6.1r6 download info emailed to me as well? I have the same problem with an AP230 that needs it before it can proceed to newer versions. Thanks!!

[son_duong]

Hello Sam,

Thank you for sending me the right HiveOS version, I have successfully updated to the latest version and it works very well.

[son_duong]

Many thanks for the reply, I will try and update later. Happy Holidays!

[SamPirok · Accepted solution]

Hello Son, thank you for letting us know, I’ve emailed you with instructions on how to get the AP230 updated. Please let me know if I can help with anything else! Happy Holidays!