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Aerohive AP230: Device Update Failed.

Aerohive AP230: Device Update Failed.

son_duong
New Contributor

Hi Team,

I got 1 AP230.

Current HiveOS Version : 6.1r5

Device Update Failed in Hivemanager(NG) : “The AP_230 with MAC address 9C5D1223**** firmware upgraded from 6.1.5.0 to 6.4r1 is not supported. Please manually upgrade the device firmware to 6.1r6, and then reconnect.”

I see notification: “ Following devices can’t be upgraded automatically, please manually upgrade to 6.1r6 first: AH-23cbc0”

Could you please send me the fit firmware for AP230 ? version 6.1r6.

Email: son.duong@ccvi.vn

Thanks Team.

 

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hello Son, thank you for letting us know, I’ve emailed you with instructions on how to get the AP230 updated. Please let me know if I can help with anything else! Happy Holidays!

View solution in original post

34 REPLIES 34

junjie
New Contributor

Hi  @Sam Pirok, I have the same issue 

Can you please send me the instructions yo manually update and Ap230 - I have one stuck on updating a well.

Thanks

 

owenning
New Contributor

Works perfectly!!

Thank you very much Sam!

SamPirok
Community Manager Community Manager
Community Manager

Hi Oliver, I’ve just emailed you directly with the instructions. Please let me know if I can help with anything else!

owenning
New Contributor

Hi Sam,

I have the same issue - can you please send me the instructins in order to get the AP230 working.

The AP has 6.1r6 installed.

Thanks

Oliver

SamPirok
Community Manager Community Manager
Community Manager

Hi Dave, we got rid of the “golden” versions of firmware, and generally recommend that you use the latest version available. That said, if you’re not sure about a brand new version, I might give it a few days after the release of a new version and then check back here on the community to see if anyone has noticed any issues with the new version. 

GTM-P2G8KFN