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Aerohive AP230: Device Update Failed.

Aerohive AP230: Device Update Failed.

son_duong
New Contributor

Hi Team,

I got 1 AP230.

Current HiveOS Version : 6.1r5

Device Update Failed in Hivemanager(NG) : “The AP_230 with MAC address 9C5D1223**** firmware upgraded from 6.1.5.0 to 6.4r1 is not supported. Please manually upgrade the device firmware to 6.1r6, and then reconnect.”

I see notification: “ Following devices can’t be upgraded automatically, please manually upgrade to 6.1r6 first: AH-23cbc0”

Could you please send me the fit firmware for AP230 ? version 6.1r6.

Email: son.duong@ccvi.vn

Thanks Team.

 

1 ACCEPTED SOLUTION

SamPirok
Community Manager Community Manager
Community Manager

Hello Son, thank you for letting us know, I’ve emailed you with instructions on how to get the AP230 updated. Please let me know if I can help with anything else! Happy Holidays!

View solution in original post

34 REPLIES 34

rob_luxton
New Contributor

Please email the instructions as well

SamPirok
Community Manager Community Manager
Community Manager

Hi @richcorr, I’ve emailed those instructions over to you now as well. Please let me know if I can help with anything else!  

junjie
New Contributor

Works perfectly!!

Thank you very much!

richcorr
New Contributor

I have the same issue - can you please send me the instructions in order to manually update the AP230 working.

SamPirok
Community Manager Community Manager
Community Manager

Hi @junjie, I’ve emailed you instructions on how to get the firmware you need and how to update the AP’s firmware via its Web UI. Please let me know if you have any further trouble updating your devices. 

GTM-P2G8KFN