Extreme Networks

matthew_laney · 12-09-2022

I am trying to update an AP230 using the ExtremeCloud IQ dashboard from 10.5r2 to 10.5r3 and I keep getting the error Device update failed. I updated two other AP230's this morning no problem. Is there an issue with firmware updating right now? I ...

matthew_laney · 02-11-2020

Is there going to be an updated version of the Extreme Cloud APP for Extreme IQ to manage Aerohive AP's from a mobile APP?

matthew_laney · 02-07-2020

I have some AP's that I bought used and need them removed from the existing VIQ. How would I go about doing that?

matthew_laney · 12-15-2022

There must have been something wrong on the Extreme Cloud side of things as I tried the upgrade again this morning and it worked fine. Nothing has changed on my network or with the AP Config.

matthew_laney · 12-12-2022

I tried that but I have a Primary Secondary and Tertiary DNS server setup. I even tried changing to an external DNS server and that didn't work either.Bonus Room#show dnsDNS server configuration:Domain name suffix: ********* RedactedPrimary : 10.22....

matthew_laney · 09-24-2022

I have a SR2124 switch that I need to have the same thing done. Removed Serial number to e-mail support.

matthew_laney · 12-12-2020

i got updated to Pilot as well. I spoke with Support and they got me a temporary entitlement to get management of my AP’s back. They are looking into the issue with my account going from Connect to Pilot.

Extreme Networks

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AP230 Firmware update Failed

Is there going to be an updated version of the Extreme Cloud APP for Extreme IQ to manage Aerohive AP's from a mobile APP?

I have some AP's that I bought used and need them removed from the existing VIQ. How would I go about doing that?

Re: AP230 Firmware update Failed

Re: AP230 Firmware update Failed

Re: XIQ - "A stake record of the device was found in the redirector" error when trying to

Re: Error Extremecloud Connect auto upgrade to Extremecloud Pilot