AP230:Device Update Failed.

[mei8hty]

Hi, i got 2 AP230.

Current Hiveos Vision :6.4r1e

Device Update Failed in Hivemanager(NG) :

"The Aerohive device was unable to save the image to flash memory..."

Could you please send me the available firmware for AP230 ?

Thank you.

[aerohive_ocarin]

Hi Sam - I've received the files, thank you.

Just a note that when I try and access the AP's Web UI I receive an SSL error. Is this due to the SSL certificate expiry that comes up when logging into HMOL? I can SSH into the AP with no problems it seems.

Through firefox:

An error occurred during a connection to 192.168.22.105. Cannot communicate securely with peer: no common encryption algorithm(s). Error code: SSL_ERROR_NO_CYPHER_OVERLAP

  The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

  Please contact the website owners to inform them of this problem.

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

-------

$ curl -vvI https://192.168.22.105/

*  Trying 192.168.22.105...

* TCP_NODELAY set

* Connected to 192.168.22.105 (192.168.22.105) port 443 (#0)

* ALPN, offering h2

* ALPN, offering http/1.1

* successfully set certificate verify locations:

*  CAfile: /etc/ssl/cert.pem

 CApath: none

* TLSv1.2 (OUT), TLS handshake, Client hello (1):

* TLSv1.2 (IN), TLS handshake, Server hello (2):

* TLSv1.0 (IN), TLS handshake, Certificate (11):

* TLSv1.0 (OUT), TLS alert, unknown CA (560):

* SSL certificate problem: self signed certificate

* Closing connection 0

curl: (60) SSL certificate problem: self signed certificate

More details here: https://curl.haxx.se/docs/sslcerts.html

curl failed to verify the legitimacy of the server and therefore could not

establish a secure connection to it. To learn more about this situation and

how to fix it, please visit the web page mentioned above.

-------------

$ echo | openssl s_client -showcerts -servername 192.168.22.105 -connect 192.168.22.105:443 2>/dev/null | openssl x509 -inform pem -noout -text

Certificate:

  Data:

    Version: 3 (0x2)

    Serial Number: 14956128451031862360 (0xcf8ed795d2de0c58)

  Signature Algorithm: sha1WithRSAEncryption

    Issuer: C=US, ST=California, L=Sunnyvale, O=Aerohive, OU=Default, CN=HiveAP

    Validity

      Not Before: Mar 9 03:40:51 2011 GMT

      Not After : Mar 6 03:40:51 2021 GMT

    Subject: C=US, ST=California, L=Sunnyvale, O=Aerohive, OU=Default, CN=HiveAP

    Subject Public Key Info:

      Public Key Algorithm: rsaEncryption

        Public-Key: (2048 bit)

        Modulus:

          00:cb:db:5c:6e:c8:09:40:e4:d4:a8:39:3d:f4:5d:

          6c:6c:03:1f:f3:b3:a1:87:fe:ce:d4:58:eb:d7:3c:

          1c:d1:12:71:ed:e8:bb:aa:29??a6:94:99:19:05:

          d4:27:85:00:34:b9:d4:27:a4:14:c2:d0:6c:b4:fd:

          30:9c:e9:69:0c??51:04:c1:0b:b5:6b:10:45:f3:

          93:94:c5:5f:02:76:f5:72:ee:0e:96??88:37:52:

          1d??7a:62:7b:3f:47:9f:bb:71:f3??3b:3f:6b:

          31:e1:0a:b5:68:c4:03:c4:df:f0:7a:7f:87:83:5b:

          77:fe:0b:d2:cd:92:b7:90:b0:40:fa:15:77:2e:c2:

          74:12:4a:11:cb:1e:45:e1:4c:8f:4f:4b:bb:c6:25:

          1a:91:d1:3e:94:24:47:d3:83:a2:7f:4a:d5:28:3e:

          5e??bc:a8:4b:42:f6:a8:97:e2:73:77:25??27:

          1b:c8:52:22:39:1f:91:60:d4:12:5c:e3:99:2f:77:

          0e:b5:47:c9:ec:9a:de:e0:fd:87:93:ff:19:c6:2d:

          7f:57:47:f4:d0:9b:61:a8:c9:d2:30:3c:99:60:2d:

          70:b9:3c:4d:f4:d5:2d:ed:d5:45:7f:6f:a2:fc:96:

          f8:3f:b4:28:1d:fb:a3:73:34:b0:65:96:45:95:0d:

          50:a3

        Exponent: 65537 (0x10001)

    X509v3 extensions:

      X509v3 Subject Key Identifier: 

        26:F2:77:A7:E8:56:38:B8:F5:A1:7D:1F:2B:0A:5A:D0:2D:12:42:23

      X509v3 Authority Key Identifier: 

        keyid:26:F2:77:A7:E8:56:38:B8:F5:A1:7D:1F:2B:0A:5A:D0:2D:12:42:23

        DirName:/C=US/ST=California/L=Sunnyvale/O=Aerohive/OU=Default/CN=HiveAP

        serial:CF:8E:D7:95:D2:DE:0C:58

      X509v3 Basic Constraints: 

        CA:TRUE

  Signature Algorithm: sha1WithRSAEncryption

     47:0a:05:fc:9f:81:aa:7a:24:c6:07:2a:f3:88:2b:3f:b9:98:

     df:47:c7:14:ff:9d:d1:d6:08:19:19:40:3c:8b:4c:6d:3c:0c:

     bd:1c:75:3f:5e:6a:f9:c0:58:91:96:8f:51:2e:ba:8d:b3:db:

     c9:54:75:7b:91:1f:e1:72:8a:d6:1e:1e:99:32:20:f5:63:98:

     86:a0:b3:e0:65:c3:d6:e9:16:0e:b1:94:8c:6a:16:6d:fd:50:

     9a:1c:66:12:2d:df:34:19:d9:44:0e:96:fb:91:1d:8f:56:82:

     4b:98:0d:59:21:bc:cb:37:f8:99:9f:aa:7b:2f:1c:93:65??

     09:49:0f:8a:33:01:06:3b:2d:d7:74:4b:38:48:0e:e5:cb:e6:

     e0:b6:62:34:79:6e:4d:4b:f7:8a:a4:a3:e3:7d:66:55:b5:b3:

     01:7b:76:ce:70:92:b0:62:4b:63:cc:89:1f:b5:b0?23:1b:

     a8:f9:b5:49:bd:0a:37??e9:94:5c:1e:26:f0:af:25:ff:eb:

     07:d9:b8:6d:d5:46:98??34:33:a2:2e:45:a1:e3:71:ed:1c:

     0c:69:a6??99:7f:e8:6b:05:04:9c:43:29:06:ac:6d:35:a0:

     78??b6:29:63:8f:04:0d:c0:3a:55:4c:6a:0b:a9:64:06:10:

     47:8a:52:f5

[samantha_lynn]

Hi Daniel, I've sent you the firmware files you'll need and the guide that reviews how to update via the Web UI. Please don't hesitate to let me know if I can help with anything else.

[samantha_lynn]

Hi Hyder, thank you for reaching out, I've emailed you with the firmware files and instructions. Please let me know if you have any further issues updating the device.

[aerohive_ocarin]

Hi Sam,

I have just connected an AP230 which is running 6.4r1e and it won't let me upgrade.

Are you able to get me a link to those files?

[hyassiry]

Hi, I'm facing the same issue with AP 230 currently running HiveOS 6.4r1. Can you please send me the upgrade files and the instructions.