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Resolved! A stale record of the device was found in the redirector.

I bought some secondhand AP's, when trying to add them to CloudIQ I'm getting the message: A stale record of the device was found in the redirector.This seems to be related to the SN# already being registered somewhere else and apparently @SamPirok i...

Resolved! Adding Access point on extreme cloud IQ

If I have to add access points on Extreme cloud IQ,Need internet connection on AP or only intranet access?

Resolved! Free Tier Going Away

We are a non-profit and have been on the free tier going on 9 years. It's been a great run and trying to figure out next steps as we are being told the "only" option is to pay the $100 fee per device per year. At over 100 devices, this is just not ...

Resolved! PPSK and 6GHz

HiI was reading in the latest version of the XIQ User Guide and it stated"Private Pre-Shared Key requires users to authenticate by entering a PPSK unique to each user (not available for 6 GHz)."Does anyone know if use in 6GHz something that may be ad...

Stale Record

@SamPirok we received a AP5010 with serial WM052238W-31078. Can you release it as it's getting the stale record in the redirector message? Attached is a pic of the serial info on the ap. ThanksBen

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