Remove AP HiveAP121 from expired Hivemanager Account

[Stijnl13]

I have an expired hivemanger account, and a HiveAP121 that I want to use in ExtremeCloud IQ Connect. How can I release serial 12112112600215 from the expired account?

Stijn

[SamPirok]

Hi @kyle.boland , that device should be free for you now as well. Please let me know if I can help with anything else!

[kyle_boland]

This is also happening to me with serial number 12112111402126

Are you able to help at all?

Thanks in advanced

[Stijnl13]

Thx! It works 🙂 What a quick reply! 🙂

[SamPirok · Accepted solution]

Hi Stijn, that device should be free to add to your Connect instance at this time. Please let me know if you have any further trouble adding that AP to your new inventory.