Remove AP HiveAP121 from expired Hivemanager Account

[Stijnl13]

I have an expired hivemanger account, and a HiveAP121 that I want to use in ExtremeCloud IQ Connect. How can I release serial 12112112600215 from the expired account?

Stijn

[SamPirok]

Hi @ChrisCarey01, thanks for letting me know, those APs should be free now as well. 

[ChrisCarey01]

Hi there, 

I have another two AP’s that say they already belong to another instance when trying to add to the inventory. However when i log on to their previous Hive, they are not listed in the inventory. That hive has no devices anymore. 
 

Anyone abe to check these two? 
 

02301709050669

02301709050801

[ChrisCarey01]

Thanks Sam that seems to have worked. Fantastic

[SamPirok]

Hi @ChrisCarey01, thanks for providing those serial numbers, could you try adding those devices to your current inventory now?

[ChrisCarey01]

Hi There, 
Can you please release two AP121’s ?  The HM is expired so i cannot login to remove them from the inventory. 

12113020100275
12114032900882

Thanks