Aerohive AP230: Device Update Failed.

[son_duong]

Hi Team,

I got 1 AP230.

Current HiveOS Version : 6.1r5

Device Update Failed in Hivemanager(NG) : “The AP_230 with MAC address 9C5D1223**** firmware upgraded from 6.1.5.0 to 6.4r1 is not supported. Please manually upgrade the device firmware to 6.1r6, and then reconnect.”

I see notification: “ Following devices can’t be upgraded automatically, please manually upgrade to 6.1r6 first: AH-23cbc0”

Could you please send me the fit firmware for AP230 ? version 6.1r6.

Email: [email protected]

Thanks Team.

[SamPirok]

Hi @dcraig, thanks for letting me know, I’ve emailed those instructions over to you now. Please let me know if you have any further trouble updating your device!

[dcraig]

I also have an AP230 stuck on 6.4.1.0 (6.4r1e). Can I get instructions on updating this also.

Thanks,

[SamPirok]

Hi @dan, I’ve emailed those instructions to you now as well. Please let me know if I can help with anything else.  

[dan11]

I’d also like the instructions. Thanks!

[SamPirok]

Hi @rob.luxton, thanks for reaching out, I’ve emailed those instructions over to you now. Please let me know if I can clarify anything.