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Netsight NMS: Device state is down while it's up!

Netsight NMS: Device state is down while it's up!

Yusuf_Kabbara
New Contributor II

‎10-14-2017 09:36 AM

Some switches in my network are being displayed as down on the map while they're up ...

I can remotely access them!

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4 REPLIES 4

Ronald_Dvorak
Honored Contributor

‎10-14-2017 10:57 AM

Sorry but I don't see any switch that is down in your example.

The orange arrow icon means that the device is up but there is an active alarm i.e. port down

Cheers,
Ron
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Jairo_Rojas_Her
New Contributor II
In response to Ronald_Dvorak

‎10-14-2017 10:57 AM

I can help you with tunning software, write me to email jairojash@hotmail.com
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Yusuf_Kabbara
New Contributor II
In response to Ronald_Dvorak

‎10-14-2017 10:57 AM

Thats righ so sorry I didn't notice .. but in this two switches when I open the device view I couldn't see the port states! when I oppened a neighbor switch and check the port connected to the first error giving switch I only see the mac!

and I have no alarms... I reconfigured snmp to solve the issue!
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Ronald_Dvorak
Honored Contributor
In response to Ronald_Dvorak

‎10-14-2017 10:57 AM

a red arrow pointing down = device down/unreachable
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GTM-P2G8KFN