Extreme Networks

Sjoerdg

Hi all,Currently I wanted to ask everyone what their experience is with PPSK Cloud based Authentication via ExtremeCloudIQ.Our experience is that since the start of 2025 last year, the feature is starting to become unusable.We are utilizing this feat...

Sjoerdg · 10-07-2022

Dear Community, I am wondering why the Extreme Wirelessplanner (wirelessplanner.extremenetworks.com) has been under maintenance for a couple of weeks now. I would like to use the tool, but because of the maintenance I am unable to login.Does somebody...

Sjoerdg · 07-04-2021

Dear Extreme Community,I have currently twice the AP130's running. before they worked perfect. Since a week ago i am occurring strange problems: Clients are dropped regularly by the AP. device such as a Chromecast are then reconnecting to the other ...

Sjoerdg · 03-12-2025

Hi, If I am understanding you correct you are utilizing 802.11x with the XIQ Cloud Auth service correct? Right now there are intermitted issues with the PPSK Cloud Auth service for more than a week now. See Cloud Statusand check the row IA-GCP. Yeste...

Sjoerdg · 06-18-2023

Hi Niels,Have you also tried the following: https://extremeportal.force.com/ExtrArticleDetail?an=000108204 (change mcs rates but keep radio profile in ac mode. )There is an possibilitie that this could make a difference for the iPhone devices especia...

Sjoerdg · 03-17-2023

Hi, Are the client devices Apple iPhones? Maybe check the following articles:https://extremeportal.force.com/ExtrArticleDetail?an=000103899https://extremeportal.force.com/ExtrArticleDetail?an=000108204 I do not know what troubleshooting you have don...

Sjoerdg · 03-05-2023

Hi, If you used the IQVA (Extreme CloudIQ on premise (hivemanager-ng) you probably used the cloud redirector as well.The IQVA does not claim serial numbers by itself. This is something that the redirector does.Check if you have an account for redirec...

Sjoerdg · 10-26-2022

Thank you both for the reply on this topic. I can now indeed see that the wireless planner is working again. The maintenance banner is also gone. Why it was in maintenance for a while is still unclear........The most important is that it is working a...

Extreme Networks

User Statistics

User Activity

Experience with PPSK Cloud Authentication on IQ Engine based Wifi APs

Wireless planner undergoing maintenance for a couple of weeks

AP130 continuously dropping clients | backhaul interface is loosing connection

Re: couldn't reach ia-gcp-idm.extremecloud iq

Re: iPhone 14 has bad wifi connection

Re: Wi-Fi Calling Poor Performance

Re: Remove serial number from VHM

Re: Wireless planner undergoing maintenance for a couple of weeks