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Aerohive Migrated Content

Questions and discussions related to old aerohive products migrated over

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One of my registered devices won't appear in my HiveManager and If I try to add the device again it says "Device already onboarded" Can someone help me with this?

One of my registered devices won't appear in my HiveManager and If I try to add the device again it says "Device already onboarded" Can someone help me with this?

Hi Sam, Sorry if you're not the correct person for this. I don't have access to open a support case, I get the error "User does not have access to create a case". Are you able to give me access please? Thanks, Jake

Hi Sam, Sorry if you're not the correct person for this. I don't have access to open a support case, I get the error "User does not have access to create a case". Are you able to give me access please? Thanks, Jake

How to interpret the aerohive map

Map in attachment.In attachment I have 5 GHZ coverage. THis is not ideal as there's clearly a gap. Our 2.4 GHZ is however, covering everything. My middle AP has 20dB* . It's also the one that i edited in the power settings. Does the * mean my chan...

Resolved! Restoring the default Captive Portal files.

I have been trying to load a custom captive portal HTML file into HiveManager. However, after a number of failed attempts where the captive portal won't render properly, I want to restore the default captive portal. However, I no longer have the opti...

Resolved! How do I move from Classic to NG ?

How do I move from Classic to NG ?

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