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Resolved! Wrong RDC?

Hi, I´ve created several accounts and I always selected “Germany” as my country, but every account selects NL_GCP (might be the Netherlands) as my data center. According to the website I should be connected to the data center in Frankfurt (FRA_GCP), ...

A stake record of the device was found in the redirector

Hi, I have just purchased two AP370 units for my restaurant off ebay (used). I am trying to add them but am getting a dialog saying “A stake record of the device was found in the redirector”The serial number of the two units are as follows:03701310...

Resolved! SET DNS

How do you manually set either the DNS options or DHCP Options after a quick add for an AP630. I had configured the DNS for one of the APs and for the life of me i cannot figure out I set the DNS for one AP and not the other.I do see the DNS setting ...

Resolved! APs with sudden client spike, even though clients were pressent the while time.

Looking for ideas or advice on what possibly could have caused this situation.I have several outdoor APs in a location (ap1130 running 10.0.9.2) which all morning had way too few client connections. This is a location where typical client count is 50...

Resolved! AP 250 registration problem

HiI just bought this Aerohive AP250 from XIANYU（some place like ebay in China).The seller said it is unused,but when I tried to register it on ExtremeCloud IQ,I got this error message “Device already onboarded”.I guess it has been registered by someb...

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