A stale record of the device was found in the redirector
Can somebody help me with this issue: A stale record of the device was found in the redirectorS/N: 03052005112559
Forum Posts
Cancel stuck job
I pushed a config update and the device is still online but Cloud IQ still says "Configuration Updating" and is at 10%. Anyway to cancel this job? It's been about 30 minutes.
Bonjour giving 0.0.0.0 as the ip address
I have a weird issue with Bonjour routing. Our gateway clearly sees the correct Bonjour information and has the IP address. However, when it reaches the client, the IP address is stripped out. Because there is no valid IP, it explains why the clie...
Migration from XIQ Virtual Appliance to XIQ Cloud
HiWe need documentation to migrate XIQ Virtual Appliance on premise to XIQ Cloud.Our customer had old Aero Hive classic appliance, in Febbruary 2024 upgraded the appliance to last release firmware XIQ virtual appliance on premise and now he will migr...
Resolved! Licensed device limit
Hello, In the portal I receive a notification 'YOU HAVE EXCEEDED YOUR LICENSED DEVICE LIMIT'However, there are 7 devices 4 SSid's en 1 policy. And we use the XIQ connect environment. And this should be possible within the connect environment.can anyo...
