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access point client connection

Hello, I work in a graduate housing facility and we have over 700 residents who live in dormitory rooms. Each one of the rooms has its own designated access point. There are some instances in which our residents experience connection issues because t...

Jbello by • New Contributor
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  • 2 replies
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Sorting out all the times. NTP, Timezone etc.

I’m trying to sort out time settings. Please help. I’ve noticed ECIQ channel change events show in a different time zone than AP cli logs.I’m trying to get to the bottom of why this is, and what other time settings may affect. Below are the only time...

w1f1n00b by • Contributor II
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  • 4 replies
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Resolved! Upgrade of IQ Engine and Extreme Cloud IQ On Premises

Hey!   I recently opened a new support case at extreme networks because of a few interference problems and client connection issues in our network. Finally i was told that there should be a new firmware upgrade for the Extreme Cloud IQ On Premises an...

Resolved! CloudIQ - how to trigger auto channel selection

Hi, I’m still new to CloudIQ and need some help…   Is there a way to trigger the auto channel selection process on one AP via the GUI ? My “workaround” was to reboot the AP but I’d prefer a way that doens’t require a full outage   Thanks in ad...

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