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Release router XR600P serial number from previous owner Hivemanager Account

Hello Community!I have picked up an XR600P second-hand , and do not have a service contract. Apparently the previous owner still has the serial number assigned to their account so I can’t attach it to mine. How can I release serial 60018071200117 fro...

Reassign AP 130

I have setup an Extreme COnnect account and want to reuse 4 AP130 donated by my work for a charity. How do I get then unassigned from the oold inventory, as they are in the old HiveManager that is now turned off.

Resolved! AP305 Clients

Hi I was wondering if anyone has had a situation where at random times of the day all clients connected will just drop connection to the AP's, rebooting the devices or the AP's will make no difference and after a while all devices just start working ...

ExtremeCloud IQ Port Description

When making a switch template in ExtremeCloud IQ, the port configuration settings allow you to create a description for a certain type of port. For example: If I was to name Port 48, tagged as a Trunk Port, as "Up Link", then all ports that are tagge...

How To Look Up Device on Extreme Switch

We have Extreme switches and WAPs and use ExtremeCloud IQ. One of my WAPs isn't getting WAN access but it is getting power (it's PoE). I have the MAC address for it. Within Cloud IQ, is there a way for me to look up which port on the switch it is con...

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