ExtremeCloud IQ
Questions and discussions about ExtremeCloud IQ
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Resolved! Can't access a site's webpage/APs etc

Hi, I've been using this for 5+ years. I log in, then I click on the school, and then i can do things with the APs etc.Today it says it cannot connect me to the site.  Unable to redirect to selected account.What has changed? I fairly recently (this y...

tcarrington by New Contributor III
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  • 11 replies
  • 1 kudos

Howto debug AP disconnected from internet cloudiq

Since ExtremeNetworks forced us to use a remote Internet based cloudiq, often 10 or 15% of or AP show disconnected. The internet cloudiq is only 7 ip hops away ( nl-gcp.extremecloudiq.com ), sub 10 milliseconds.C:\WINDOWS>tracert -d nl-gcp.extremeclo...

SR2348P switch shows disconnected when online

On October 13, one of our SR2348P switches says it disconnected and is offline; however, this is the first switch in a daisy chain line and nothing has gone offline.  When I go to the device and look at the individual ports, it shows devices connecte...

rsmith2 by New Contributor
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  • 3 replies
  • 0 kudos

Resolved! AP 630 is offline. Troubleshooting suggestions?

I have already tried changing them from Managed to Unmanaged and back to Managed (this actually brought 2 of my 4 troublesome APs back online). I also tried deleting them from ExtremeCloud IQ and adding them again. This didn’t help. I’m looking for o...

lsommerer by New Contributor III
  • 3712 Views
  • 7 replies
  • 1 kudos
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