How to check License activated or not?
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‎01-27-2016 09:35 AM
Hi, all!
How can we check is License activated or not?
I mean that I have Voucher Number and want to check is Customer generate license?
In eSupport this feature very-very limited and there is don't shows all activated Vouchers.
Thank you!
How can we check is License activated or not?
I mean that I have Voucher Number and want to check is Customer generate license?
In eSupport this feature very-very limited and there is don't shows all activated Vouchers.
Thank you!
6 REPLIES 6
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‎01-27-2016 11:58 AM
Hi, Drew!
Main question how Extreme Distributor (like our company) can see this information?
Because sometimes I generate license (I can see this) and sometimes license generate Customer (I can't see this)
Thank you!
Main question how Extreme Distributor (like our company) can see this information?
Because sometimes I generate license (I can see this) and sometimes license generate Customer (I can't see this)
Thank you!
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‎01-27-2016 11:58 AM
If you are owner of the entitlement and don't see info direcly from you esupport portal just open a case.
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‎01-27-2016 11:58 AM
Hi, Nikolay!
Thank you for answer, but main reason for this post is find possibility to check - Voucher is activated or not.
Thank you for answer, but main reason for this post is find possibility to check - Voucher is activated or not.
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‎01-27-2016 11:58 AM
Hi Alexandr,
I think that the license information should be visible only for the entitlements owner, and not for all other regardless of who it is partner / distributor / customer.
I think that the license information should be visible only for the entitlements owner, and not for all other regardless of who it is partner / distributor / customer.
