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Poor data rate at client reception level

Poor data rate at client reception level

alikhelalfa
New Contributor

Dear team, 

I'm facing some connectivity issue  with some client, random disconnection that impact the productione line,  802.1x is used for corporate netwrok .

i run a script on windows level that check the signal strenght ,i will share with you some result 

the signal power is goog 83% but the reception debit is too poor (about 6mbps) 

   Type de r�seau          �: Infrastructure
    Type de radio            �: 802.11ax
    Authentification        �: WPA2�-�Entreprise
    Chiffrement                �: CCMP
    Mode de connexion       �: Connexion automatique
    Canal               �: 36
    R�ception (Mbits/s)   �: 6
    Transmission (Mbits/s)  �: 287
    Signal                �: 83%

 i found some articles for troubleshooting, 

https://extreme-networks.my.site.com/ExtrArticleDetail?an=000095769

https://extreme-networks.my.site.com/ExtrArticleDetail?an=000079422

any advice what the real issue and if add this recommendation what is the impact behind it ? 

Thanks in advance 

Ali 

5 REPLIES 5

Hello 

The product : XIQ Pilot 

APs models: AP410C

AP version : 10.6.2.0

BR

Ali 

GTM-P2G8KFN