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Resolved! Inherited a 2018 Aerohive system, how do I find the CloudIQ login?

Hi,My ex-boss left in December. I manage 4 sites, all with Aerohive APs.At one, we have an onsite hivemanager.At two we use ExtremeCloudIQ with seperate logins.I've just discovered we have no saved credentials, or documentation on the 4th location.It...

stale record of the device was found in the redirector.

hello!i am trying to add ap330 that i bought on auction to my network and iam getting this error:The following devices failed:33013101902766A stale record of the device was found in the redirector.Ap s/n/ is :33013101902766 @SamPirok or someone els...

Resolved! A stake record of the device was found in the redirector.

Hi,I have 5 AP:s that randomly vanished from the Extreme Cloud IQ portal. When I try to onboard them again, I get the following error message: "A stake record of the device was found in the redirector."Would @SamPirok or someone else be able to help?...

AP141

HelloI have several AP141 running OS Aerohive Boot Loader v1.0.0.41, Build time Wed Jun 11 04:43:36 2014HiveOS 6.1r6.After a factory reset via the rest button, I can log into via the serial connection. I can access the u-boot menu. I tried to upgrade...

Device is in use

Hi, about 6 months ago, ive bought 5 Aerohive AP's 3x 130 1x 1130 from an auction. When i try to add them to the cloud i get a "device in use" error.How can we fix this issue? i dont know the previous owner and payed alot for the AP's, so it would be...

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