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ExtremeCloud IQ
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ExtremeCloud IQ FAQs

Q: Why am I getting the error “A stake record of the device was found in the redirector” and how do I fix it?A: Device serial numbers can only be added to one device inventory at a time. This error indicates that you are trying to add a serial number...

SamPirok by • Community Manager
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Resolved! Does this features exists in Extreme Cloud IQ (XIQ)?

EnvironmentExtremeCloud IQExternal Radius Server (Install on Windows Server 2012 with AD Server on premise)AP305cSSIDs:Management (WPA / WPA2 / WPA3 PSK (Personal))Staff (WPA / WPA2 / WPA3 802.1X (Enterprise) RADIUS servers for authentication)Guest (...

Zudin96 by • New Contributor
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  • 3 replies
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Resolved! AP121 os upgrade from 6.1.1.0 (6.1r1)

I have a AP121 device with 6.1.1.0 (6.1r1). Just signed up for ExtremeCloud connect. The device fails to upgrade as it does not have the OS version required for management by cloud. Can you please send the files required for upgrading the os from 6.1...

ap121user by • New Contributor
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Resolved! AP230: update failed on extremeCloud IQ

AP230 update failed on extremeCloud IQ. Basically I can not add network policy to the device, because it is not listed (probably due old firmware)Where could be the problem? Should I update it manually? Where should I get latest firmware?Current vers...

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