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Resolved! Remove APs from IQ account

Good Afternoon,I purchased 8 APs from eBay to utilize at my house and around my property for WiFi. Unfortunately 6 of these APs are managed by another IQ account. What is the process to unmanaged them from the previous account so I can add them to ...

Change Bulk Create csv email template on XIQ

Hello guys, is it possible to change the input of the email template users get if they do a bulk create on a ppsk user group? I only want the username and Password to be in that file and seperated with a “;” instead of a “,”

XIQ Supplemental CLI at Device Level

In XIQ, Supplemental CLI can be applied to multiple Access Points at the Device Level at once. But the reversal, One has to remove the Supplemental CLI “1” Access Point at a time (Very Time consuming)… In short, Supp CLI applied in bulk to 500 device...

Resolved! External Captive Portal integration 500 error

The recent enhancements on the Extreme Cloud IQ has broken an External Captive Portal integration that has been working very well with no issues on Aero Hive access points. The initial redirect is failing with an error 500 which is not very helpful. ...

Resolved! AP130 Unable to update Firmware

Got an AP130 from a friend to use at home. Tried to update it and keep getting firmware update failure due to memory or some sort. It always stalls at 9%, It is currently on 6.5r1b and I can’t update it to 6.5r4 using the GUI.

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