Resolved! Relocate AP to another account
Hello, We need to move some of the APs in one Pilot IQ account to another account. Before we do that, I want to ask and make sure that if we can keep the original configuration on the those APs. Thanks,Lisa.
Forum Posts
The device appears to be in use by another VIQ.
HI everyone.I have bought a used AP121 and I am trying to connect to Extreme IQ Connect softwatre.During onboarding I have received the note: “The device appears to be in use by another VIQ”.S/N 12113091600628Can anyone help me to solve this problem....
Resolved! We received a new license key for hivemanager but when we try to add it says "This entitlement key has already been used by another system."
License Server Error: This entitlement key has already been used by another system.
Resolved! De-Auth User In ExtremeCloud IQ
Hi, We recently migrate from HMOL to XIQ Pilot. Previously we have an option to de-auth client. I can’t find it in XIQ. Can someone point me in the right direction? Thanks.
Create extreme portal account
I’m helping my customer to create an Extreme portal account ( They have not added any device under their Extreamecloud iq pilot and are using legacy license), but it didnt pass through. I got a reply saying they are unable to locate my account in o...
