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Resolved! ML Insights Network 360 Plan not showing Heat Map Data on some of our maps

ML Insights Network 360 Plan not showing Heat Map Data on some of our maps. Smaller Maps work fine Larger Maps won't load the heat maps. is there some kind of limit of AP's per map. It worked until a couple of months ago and then it got where sometim...

Resolved! Remove ap out of expired license ExtremeCloud IQ

Hi Everyone, My account trial license ExtremeCloud IQ expired, Cloud you please advise me how to remove my AP out of expired license account ? Thank you so much Best Regrads.

Resolved! Radio profile channel exclusion

Hi, I have set up some 5GHz chanels to be excluded in my current radio profile. However, when I also set in auto the 5GHz channel selection inside the device configuration, radio profile policy gets overided (AP uses some channels that are excluded ...

Resolved! Disabling Application Statistics

Hi guys, I’m fairly new to CloudIQ. I started using it a week ago and everything is working fine until now. I have one question regarding the privacy of the users. When you navigate to Manage → Clients → Select a Client → Network Usage There you can...

Resolved! Add devices to ExtremeCloud IQ issue

two methods for adding a device to ExtremeCloud IQ : Quick Add and Advanced On-boarding is very slow. I have captured traffic from our iq on premise, it seem like controller can’t contact to ExtremeIQ services with the ip address 44.234.22.92 an...

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