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A stale record of the device was found in the redirector

Dear sirI am trying to onboard an AP305CX which I recently bought. I get the message: A stale record of the device was found in the redirector.I searched the topics and read that the AP could be onboarded by the previous owner. Could you please reset...

erolsurat by • New Contributor
  • 315 Views
  • 0 replies
  • 0 kudos

Multiple tenant from 1 account

Hi Experts,Can we manage multiple customer dashboards from 1 extreme account.i am basically a part of system integrator company and manage multiple tenants/clients.So can i have my account as an administrator to multiple dashboards.If there is a limi...

Bot5 by • New Contributor
  • 677 Views
  • 1 replies
  • 0 kudos

Resolved! ExtremecloudIQ Can' add SSID to network profile

IF I try to add an SSID I get the following message. I have had more SSID's before and deleted old ones. I only have 3 SSID's now.The SSID was not added. You have reached the maximum number of SSIDs allowed for your ExtremeCloud IQ Connect account. C...

SheepDog by • New Contributor
  • 1912 Views
  • 3 replies
  • 0 kudos

IQAgent connectivity issues to Server

Hi All,I am unable to connect to the iqagent from  VR-Default , even when using configure iqagent server vr VR-Default command.  VR-Mgmt works fine.I can ping out to internet fine using ip and dns name using VR-Default.Please can someone help to reso...

mis03 by • New Contributor
  • 1546 Views
  • 1 replies
  • 0 kudos

A stalen record of the device was found in the redirector

Dear sirI get the message "a stale record of the device was found in the redirector. If I read the blogs I think this AP is already onboarded some where. I bought it new on ebay. Would you release it for me so I can onboard my AP305CX. The serial num...

erolsurat by • New Contributor
  • 387 Views
  • 0 replies
  • 0 kudos
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