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Resolved! AP1130 and AP650(AH) firmware divergence?

I noticed that firmware for the AP650(AH) is out, with the new version being 10.5.4.0. I updated a few of the AP's that had zero clients, startign on my AP650(ah)'s, and then went to update the firmware on the AP1130's. thats when i noticed that 10.5...

Resolved! A stale record of the device was found in the redirector.

I am trying to add an AP305C-1-WR (SN: 03052304213477) on the XIQ platform and apparently it is associated with another account, making it impossible for me to follow the Onboarding process.Is it possible to disassociate it from the other account?Tha...

Resolved! Move device to a new ExremeIQ Cloud connect account

Because of the arbitrary change that Extreme has made, I need to move/migrate devices from an existing converted ExtremeCloud IQ 30 day trial account to a new ExtremeCloud IQ Connect account. I have searched and cannot find how to do this. If someone...

Research: How does licensing work for XIQ for a AP305C?

I'm looking to understand the licensing model and pricing for AP305C's.As I understand an AP305C is managed through the cloud in most cases and to be able to do that one needs a license aside from the physical AP. Management is done through the XIQ p...

Resolved! Automatic XIQ Connect to Pilot migration after 1st of January 2024

Hello,I've learned few months ago, that starting from 1st of January 2024 all XIQ Connect VIQs with more than 10 devices will move to Pilot level automatically.After moving to Pilot grace period should be started for 30 days.I have two of such instan...

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