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 A stake record of the device was found in the redirector. Please help me

hainam1807's profile image
hainam1807 posted 04-10-2022 09:42
i have  aerohive ap130, but when i add it to my cloud it gives me an error.
"A stake record of the device was found in the redirector."

Can you help me delete them from the old cloud? so I can add them to my cloud.
Thank you.
Sam Pirok's profile image
Sam Pirok

Hello, thank you for sharing those serial numbers. I was able to find the old records for most of these devices, and have reached out to the original owner to confirm that we can remove those old records and release these devices to your inventory. I'll let you know as soon as I hear back on that request. I wasn't able to find old records for the following serial numbers, would you mind trying to add these to your inventory again?