ExtremeCloud IQ
Questions and discussions about ExtremeCloud IQ
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Resolved! Cannot Update a Reset AP121 running on Firmware 6.4.1.0 (6.4r1a)

Hi,  I have an issue where we have had to reset a AP121 which now has firmware 6.4.1.0 (6.4r1a).When I upgrade via Hive Manager it displays a "Device Update Failed" regardless of HiveOS version I choose.Resetting the AP back to factory settings and r...

Kalps by New Contributor
  • 1085 Views
  • 2 replies
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ExtremeCloudIQ Connect - Permanently disable LED

So I have an ExtremeCloudIQ account for a small environment, next to a larger Pilot environment. I know the setting to turn off the LED is unavailable in the ExtremeCloudIQ Connect portal, but it can be done over SSH. Point is, after an update from t...

jepla by New Contributor
  • 3623 Views
  • 6 replies
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Resolved! Renewing ExtremeIQ Support

I’m trying to renew an entitlement key that is about to expire. I’m now being told that I need to specifify which serial numbers are linked to the entitlement key BEFORE I can renew the support.I was never asked to do this in the past, I just had to ...

souris by New Contributor
  • 3009 Views
  • 4 replies
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