Hello, I have an AP130 S/N 01301505070989 i've been using for almost 9 years. Suddenly it disappeared from the portal like it's been associated to another customer. Is there way to fix it? I guess extreme did some mistake here
@SamPirok I recently purchased a secondhand ap410c and when trying to onboard it I get this message "A stale record of the device was found in the redirector." Could you please release the AP serial number 04102203152027? Best, Ellie
Hi Everyone,To address client's concerns on the 90 day data retention in XIQ, is there any way for my client to extract the data from XIQ and keep it in their server for later viewing? Thank you in advance
We currently have 16 devices in our ExtremeCloud IQ Connect portal. The limit is 10 devices. We've decommissioned 6 devices to get us down to the 10 devices, but I am unable to unmanage/remove those 6 devices as it's stating a licensing issue with us...
Hello @SamPirok, I bought a SR2024P switch on eBay. When trying to onboard the device into my Extreme Cloud IQ it gives the error message."The device appears to be in use by another VIQ."Here is the serial number and error message.Here is my eBay con...
