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Resolved! Turn off ExtremeIQ upgrade mode

I am using Cloud IQ Connect (Free) with ExtremeIQ auto system upgraded to premium plan, I cannot manage my device anymore! what should I do ?How do I not automatically upgrade ?

HDT_IT by • New Contributor
  • 882 Views
  • 2 replies
  • 0 kudos

Resolved! Ob-Boarding without a serial number

Hi, So, I have an AP1130 that was physically installed as construction of the building was being completed.  I no longer have the box that had a sticker on it with the serial number and MAC address.  Its also in a place where I cant see the underside...

systemscsn by • Valued Contributor
  • 1210 Views
  • 5 replies
  • 0 kudos

Resolved! AP registration

Hi Community,I wanted to register my Aerohive AP130 on ExtremeCloudIQ, but I get the error:Error 9 The device appears to be in use by another VIQ.Can you please support me? Serial number: 01301601282573Many thanks in advance. Regards,

Extreme87 by • New Contributor
  • 346 Views
  • 1 replies
  • 0 kudos

Resolved! A stake record of the device was found in the redirector

Hello,I got my Aerohive AP230 second-hand and got Error 2: A stake record of the device was found in the redirector. Could someone please assist me what to do so I can add my device to ExtremeCloud IQ Connect?The Serial Number is:02301501301779023015...

HDT_IT by • New Contributor
  • 387 Views
  • 2 replies
  • 0 kudos
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