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some APs dropping hostname after complete update. Still in config, requires a second update to correct

I’ve noticed this problem on and off for a while but it seems sporadic.However, Last night I did complete updates to all of my APs, and this morning there are over 25 that are not showing their proper hostname (instead, are showing “AH-MAC###”). If I...

error: “The device appears to be in use by another VIQ”

Good Morning, I am trying to do the onboard device to an Aerohive model AP130 and I get the following error: “The device appears to be in use by another VIQ”. How can I solve this problem? thanks.

Resolved! How to setup mac authentication in cloud IQ

Is there any possibility to only configure mac authentication in the CLoud IQ so that devices with known mac addresses will be authenticated. This mac authentication will be verified on the Identity engine we use.At this moment we do not get this wor...

Resolved! Help? The device appears to be in use by another VIQ.

I’ve bought an AP230 from ebay and have tried to add it to my extremecloud account but ‘The device appears to be in use by another VIQ’. What do I need to do? serial is 02301509160073.Thanks

Resolved! not getting option to generate weekly guest password in extremecloud IQ portal.

not getting option to generate weekly guest password in Extremecloud IQ portal.

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